Refund Policy

1. Project Completion and DeliveryNo refunds will be made once the project has been completed and delivered, especially if changes or additions have been made at the client's request.

2. Purchase of Previous ServicesNo refunds will be made if the client decides to cancel the project after having purchased the domain, hosting, or if a very advanced draft of the website has already been created with changes that the client may have requested (e.g. plans.appbrandtech.com/tunegocio), as this represents work done.

Cancellations

1. Prior to Project CompletionIf you decide to cancel the project before its completion, charges for services already rendered will be applied and no refund of any deposit made will be made.

2. After Project CompletionNo refunds will be made once the project has been completed and delivered, due to the nature of the custom work and resources already invested.

Changes and Additions

1. Additional CostsLast minute changes and additions to the project may incur additional costs. The client will be informed of these costs before proceeding with changes.

2. Customer ApprovalAll changes and additions will be discussed and approved by the client prior to implementation to ensure transparency and avoid cost surprises.

Customer Benefits

1. Transparency in the ProcessWe will maintain constant and transparent communication throughout the development of the project, ensuring that you are informed and satisfied with each stage.

2. CustomizationWe adapt each project to the specific needs and vision of your business, guaranteeing a final product that truly represents your brand.

3. FlexibilityAlthough we do not offer refunds once work has started, we are always willing to discuss and negotiate changes and improvements to ensure your satisfaction.

4. Continuous SupportWe offer technical support and continuous advice during and after the development of your website, ensuring that any problem or doubt is solved in a timely manner.

Cancellation or Change Request Process

1. Written RequestAny request for cancellation or change must be made in writing through our official email: moc.hcetdnarbppaobfsctd@tcatnoc.

2. EvaluationWe will evaluate the request and provide a detailed response regarding possible charges and the status of the work performed.

3. Mutual AgreementWe will reach a mutual agreement on the next steps to be taken, ensuring that both parties are satisfied with the resolution.

These policies are designed to ensure clarity and fairness in our transactions, protecting both our clients and our resources invested in each project.