Technical Support Policy

Support Availability

We offer technical support via email and chat during business hours (Monday to Sunday, 9:00 to 18:00).

Response Time

We strive to respond to all support requests within 24 business hours.

Types of Support

We provide support for technical issues related to our services, including functionality issues, website errors and upgrades.

Emergency Support

We offer after-hours emergency support for critical issues that affect the operation of the website. These cases should be reported through our emergency number (503) 6029-2537.